Senior Manager, Supplier Diversity
Marriott International, Inc.
Philip DeVliegher is currently Senior Manager, Supplier Diversity for Marriott International, Inc. In this new role, he is responsible for establishing the strategic direction, development, implementation and management of organization-wide supplier diversity initiatives.
He began his career with Marriott in 1998 in corporate staffing and subsequently joined the Marriott University Recruiting team, working in numerous positions, seven of those years as National Recruiting Manager. In that role, Philip was responsible for the management of Marriott’s talent acquisition efforts among key colleges and universities across the country.
Mr. DeVliegher holds a bachelor’s degree from Florida State University. He represents Marriott International as a corporate member of MSD-China, MSD-UK, the National Minority Supplier Development Council, the Women’s Business Enterprise National Council, the Women Presidents Educational Organization, the National Veteran Owned Business Association, the US Hispanic Chamber of Commerce, the US Pan Asian American Chamber of Commerce, and currently sits on the National Gay & Lesbian Chamber of Commerce Procurement Council.
Q1: Why does Marriott embrace supplier diversity? How does Marriott benefit from supplier diversity program?
Marriott's commitment to global diversity and inclusion encompasses every business unit worldwide. Our ability to partner with the energy and entrepreneurship of small, diverse companies has always been a key ingredient in Marriott's success. We've seen the tremendous benefits that come from working with locally owned businesses in the communities in which we already operate. The challenge is to build on those relationships, and diversify into new ones that can grow with us."
Q2: Please introduce the present progress of Marriott’s supplier diversity program.
Marriott’s supplier diversity initiatives have been recognized as a world-class program. Our organization’s formal supplier diversity program began over 12 years ago and today, Marriott has partnered with over 4,000 diverse suppliers around the globe, equating to over 15% of our discretionary spend.
We have nearly doubled our spend with minority, women and other diverse suppliers in the last five years. Last year, we spent more than $ 400 million with diverse suppliers and we're always searching for qualified businesses to work with. Whether it's in our hotels or our second-tier vendor program, we want to find the best way to work together.
Q3: Is Marriott going to expand its business in China? Can Chinese small minority business enterprises gain opportunities to do business with Multinationals like Marriott?
Marriott’s business in China continues on the path of great expansion. In the next few years, Marriott will open more than 40 hotels in China. What we purchase covers a wide range of products and services; some products are made-to-order and some services are of small scale. In these cases, small companies can successfully demonstrate their innovative spirit and their ability to adapt to a quickly changing industry.
Q4: What are the minimum qualifications that Marriott requires its prospective minority suppliers to meet?
We evaluate every company on the basis of meeting the following requirements. A company should:
- Have a minimum 3-year business history
- Meet or exceed our high standards of quality
- Provide excellent service
- Offer competitive pricing
- Provide value-added products or services
- Meet our insurance and indemnification requirements
- Be able to provide on-time deliveries
- Be Quality Assurance inspected by an approved third party if a food-manufacturer or distributor
- Hospitality references are a plus
- Be innovative
Q5: What products and services does Marriott purchase in Asia Pacific region?
Some of the products and services frequently purchased or contracted include:
- Cleaning and Maintenance Services (e.g., carpet cleaning, windows, janitorial, hood cleaning, etc)
- Dry Cleaning
- Energy and Electrical Supplies and Service
- Florist / Fresh Flowers
- Food & Beverages
- Golf and Related Products
- Interior Design Services
- Marketing & Advertising
- Waste Removal